TJ Hadley, Esq. is a seasoned legal and technology professional with more than 15 years of experience spanning litigation, eDiscovery, and customer success. She currently serves as a Senior Customer Success Manager at Everlaw, advising Am Law 200 firms on technology adoption, workflow optimization, and data security. Prior to Everlaw, TJ practiced litigation and led client services teams in eDiscovery, where she managed complex matters from preservation through production and guided law firms and corporate clients in leveraging advanced analytics. A recognized strategist in AI for legal workflows, she has authored customer success strategies for new product launches and regularly presents on the intersection of law, technology, and client value.